Well, Engage 2008 has come and gone in a whirlwind of fantastic breakout sessions, general meetings and best of all, seeing old friends and making new friends! The user presentations were great with lots of ideas shared for new and improved ways to do things. The .NET version of Synergy was shown in some breakout sessions and was well received (now if only we could have it sooner rather than later...). The new Opportunity Management module looks terrific. Can't wait to use it. It supports multiple items and has very flexible sales cycle management. Workflow can export easily to Excel and the Document searches now have a "relevance" indicator which should help in deciding what to read.
Resources can now change how their Resource cards are displayed as well as changing the view on the Account cards. The "drag and drop" screen changes will make that lots easier.
Plus the process flow for Requests has been extended to 10 request types. Can't imagine a process that needs more than that. What fun it will be to design those flows.
We were all challenged by the creative ways users have found to improve their businesses. Even to the point of eliminating internal email almost entirely. How many hours would that free up for you??
There were lots more attendees than in previous years and many new Synergy users! That's great news. Hopefully many of them will get involved with the Virtual Synergy User Group meetings.
Next year's meeting will be in Nashville TN March 22-25.
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